Hyatt Ziva Cancun is a luxury all-inclusive oasis on the Mexico’s Yucatan coast. The resort is home to beautiful suites, three infinity pools, including an adults-only rooftop pool and two white sand beaches. Kids will enjoy the KidZ Club with a water play area and tree house.
As part of the all-inclusive package, families can savor sumptuous world cuisines at 14 restaurants and bars, as well as unlimited soft drinks, beer, wine and cocktails. Enjoy swimming, snorkeling and diving in the turquoise waters of the Caribbean Sea, and enjoy resort activities ranging from beach volleyball to live music and entertainment. Hyatt Ziva adult guests enjoy access to all the restaurants at Hyatt Zilara Cancun.
547 Rooms, 14 Restaurants & Bars, Beach, 3 Infinity Pools, Adults-Only Pool, 3 Whirlpools, Spa*, Fitness Center, Tennis, Basketball Court, Bicycles, Dolphin Encounter*, Non-Motorized Watersports, Scuba Diving*, Kid's Waterpark & Treehouse, KidZ Club, Concierge, Live Entertainment, Daily Activities, Wi-Fi Access, Meeting/Event Facilities, Microbrewery, Parking, Valet Parking*, Gift Shops.
* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.
Room Categories and Descriptions
Room amenities include air-conditioning, marble bathroom with rainfall showers, hair dryer, premium bath amenities, robes, slippers, turndown service, balcony/terrace, mini-bar, WiFi access, sitting area, floor-to-ceiling windows, blackout drapes, iron/ironing board, safety deposit box, dataport, flat screen television, charging station, telephone and alarm clock radio. Rollaway bed available upon request.
Hyatt Club amenities include:
-Private check in & check out in an exclusive area
-Personalized Beach Butler and concierge services
Best suite views in the exclusive Hyatt Club Level Area
-Bottle of domestic sparkling wine
-VIP in-suite refreshment center with top-shelf liquors
-In-suite amenities and pool towels
-Exclusive Club Level lounge featuring premium drinks, appetizers and continental -breakfast, table games, books, and Wi-Fi (7:00 a.m. until 10:00 p.m.)
-Exclusive Hyatt Club Level pool
-Complimentary domestic and international calls
-Discount on express laundry service
-10% discount on spa and salon services
-State-of-the-art espresso machine
Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.
Standard - One king or two double beds. Room features garden views from a walk-out terrace.
Resort View - One king or two double beds. Room features a private balcony overlooking the resort.
Ocean View - One king or two double beds. Room features private balcony with Caribbean Sea views.
Oceanfront - One king or two double beds. Room features private balcony with oceanfront views.
Swimup - One king or two double beds. Room features private balcony with Caribbean Sea views and direct semi-private pool access.
Dolphin View Master - One king or two double beds. Room features private balcony with views of the dolphin habitat.
Club Oceanfront - One king or two double beds. Room features private balcony with ocean views and Hyatt Ziva Club lounge access.
Club Oceanfront Corner Suite - One king bed. Room features private balcony with hot tub, sea views and Hyatt Ziva Club lounge access.
Club Two Bedroom Oceanfront Suite - One king bed and two double beds. Includes a private hot tub and additional Hyatt Ziva Club level luxuries. 196 sq m (2,115 sq ft).
Club Oceanfront Master Suite - One king bed. Includes a private hot tub and additional Hyatt Ziva Club level luxuries. 141 sq m (1,524 sq ft).
Pyramid Oceanfront Suite - One king bed. Two-story suite with two private balconies and views of the Caribbean Sea.
Presidential Suite - One king bed and two double beds. This vast Penthouse suite is spread over the entire 18th floor. 407 sq m (4,381 sq ft).
Oceanfront Master - Turquoize Adult Only - One king bed or two double beds. Includes an oversized balcony with a private hot tub and seating section. Adults-only tower, all guests are 18+. 700 sq ft.
Sky Oceanfront Master - Turquoize Adult Only - One king bed or two double beds. Includes an oversized balcony with a private hot tub and seating section. Adults-only tower, all guests are 18+. 700 sq ft.
Sky Swimup Oceanfront Master - Turquoize Adult Only - One king bed or two double beds. These suites include balconies with a private hot tub and access to a semi-private sparkling infinity pool overlooking the sea. Adults-only tower, all guests are 18+. 695 sq ft.
Dining and Bars
Bastille's — Classic and romantic, this elegant yet relaxed restaurant serves timeless French cuisine. Open for dinner, adults only.
Tuscanas - With indoor and outdoor seating, this gourmet buffet offers an endless variety of international dishes to please any palate. Open for breakfast, lunch and dinner.
The Moongate — From dim sum to stir fry to Teppanyaki, an array of Asian delights awaits you. Open for dinner.
Tradewinds — A casual grill by day and a classic steakhouse by night, this oceanfront venue offers fantastic views indoors and out. Open for breakfast, lunch and dinner.
Lorenzo's — Featuring Italian traditions such as the wood-fired pizza oven, this restaurant serves trattoria-style favorites for lunch and becomes an elegant ristorante for dinner. Open for lunch and dinner.
Habaneros - Tacos and ceviches are served right on the beach, accompanied with amazing ocean views. Open for lunch and dinner.
Chevy's - This classic American diner is the perfect place to grab a burger and shake. Open for breakfast, lunch and dinner.
Pasteles - Sweet treats take center stage at this delightful dessert parlor.
Open for breakfast, lunch and dinner.
Casa Café - Espressos, cappuccinos and other delicious beverages are complemented by scrumptious pastries and snacks at this comfortable café. Open for breakfast, lunch and dinner.
Food Carts - Roaming the pool and beach areas throughout the day, traveling food carts offer delights such as tacos, burgers, fresh fruit, sweet crepes and cool beverages.
Saasil Bar - Relax within the lobby’s breezy, contemporary décor inspired by the region’s Mayan heritage, or sit outdoors and take in the stunning ocean views.
Juana Margarita? - Get a taste of Mexico by sampling a section of local tequilas.
Tres Cerveza's - This sports bar features its own microbrewery and brewmaster. So, grab a handcrafted beer and watch the big game in this sports bar and brew pub.
Punta Vista - Admire the panoramic views from the rooftop as you sip a signature cocktail by the adults-only pool.
Dips & Sips - Enjoy the outdoors or the swim up bar and take in vistas of brilliant blue waters stretching from the infinity pool to the ocean.
24 Horas - Enjoy a cool beverage and a snack in this lively lounge open 24 hours a day.
Bar del Mar - Whether lounging indoors or seated outside, savor a delicious snack with a fine wine or premium cocktail as you overlook the infinity pool at the Hyatt Club Level.
24-hour room service is available.
|Resort Rating Key|
|Exceptional (Premier property with finest services,
amenities and exquisite surroundings)
|Deluxe (Prime location with outstanding service, elegant accommodations and a wide array of amenities)|
|Good (Tastefully furnished accommodations with
assortment of amenities and services)
|Moderate (Comfortable accommodations with limited
amenities and services)
|Fair (Clean, basic, budget property)|
|Very limited appeal|