This hotel is currently closed due to hurricane damage and will reopen November 2017.
The Ritz-Carlton, San Juan is located on eight acres of prime beachfront property in Isla Verde, convenient to both the city's business district and historic Old San Juan. The elegant accommodations and gracious service complement three fabulous restaurants and the first Ritz casino. In contrast to the electric atmosphere of the casino, the hotel offers guests a quietly luxurious retreat with its spa, featuring massages, body wraps and scrubs, facials, manicures, pedicures and a beauty salon. Close by, guests enjoy privileges at six championship courses, reef areas for diving and snorkeling, fishing clubs, horse racing, waterskiing, sailing and horseback riding.
Beach, Freshwater Pool, Pool and Beachside Chaise Lounges with Towel Service, Golf (Nearby)*, 5 Restaurants & Bars, Casino, Concierge Service, Tennis, 24-Hour Room Service, Twice Daily Housekeeping, Complimentary Overnight Shoeshine, Laundry Service, Evening Turn-Down, Valet Parking, Morning Newspaper, Fitness Center, Baby-Sitting*, Duty-Free Shops, Activities Desk, Full-Service Beauty Salon*, Gift Shops, Safe Deposit Box, The Ritz Kids' Program, Conference Concierge, Express Check-In/Departure, Technology Butler, 24-Hour Fax, Photocopies, Telex, Courier Services, Airport Shuttle Service*, Watersports, Spa.
* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.
Room Categories and Descriptions
Room amenities include fully stocked refrigerated honor bar, safes, marble bathrooms featuring hairdryer, scales, telephones, remote control color TV, clock radio, 3 telephones with dual telephone lines and data port. Cribs are complimentary. Roll-away beds may be provided for an additional nightly charge in a king-bedded room only. Fire safety codes do not permit this service in rooms with 2 double beds.
Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.
Children's Policy: Children under 18 years of age are complimentary in their parents' room, when utilizing existing bedding.
Cityview - One king bed or two double beds. Guestroom offering views of the city, Isla Verde's residential area and the airport. Maximum Occupancy: 3 adults or 2 adults and 2 children. 400 sq ft.
Courtyard - One king bed or two double beds. Guestroom overlooking the hotel's courtyard. Maximum Occupancy: 3 adults or 2 adults and 2 children. 400 sq ft.
Courtyard / Pool View - One king bed or two double beds. Guestroom overlooking the hotel's pool and garden or courtyard. Maximum Occupancy: 3 adults or 2 adults and 2 children. 400 sq ft.
Oceanview - One king bed or two double beds. Guestroom with full views of the Atlantic Ocean and Isla Verde Beach. Maximum Occupancy: 3 adults or 2 adults and 2 children. 400 sq ft.
Oceanview With Balcony - One king bed and one sofa bed or two double beds. Includes private balcony, open air vistas of the Atlantic Ocean and bathrooms with marble tile. Maximum Occupancy: 3 adults or 2 adults and 2 children.
Oceanfront With Balcony - One king bed or two double beds. Guestroom with open air vistas of the Atlantic Ocean and private balcony. Maximum Occupancy: 3 adults or 2 adults and 2 children. 400 sq ft.
Club - Cityview - One king bed or two double beds. Overlooks the residential area of Isla Verde and nearby airport (has no ocean views). Maximum Occupancy: 3 adults or 2 adults and 2 children.
Club - Oceanview - One king bed or two double beds. Guestroom with full views of the Atlantic Ocean and Isla Verde Beach. Maximum Occupancy: 3 adults or 2 adults and 2 children.
Poolview Junior Suite - One king bed. These accommodations offer a bathroom with separate shower and bathtub and a sitting area. Pool view. 600 sq ft.
Restaurants and Bars
The Ritz-Carlton, San Juan offers the following bars and restaurants:
BLT Steak - BLT Steak has redefined steakhouse dining with its modern décor and infusion of classic French techniques. The restaurant integrates traditional elements of a cozy French Bistro with those of a stylish, urbane boite. A palette of chocolate browns and golden ambient lighting suggests comfort and luxury. The eye-catching bar at the front of the restaurant features toffee-colored bar stools, while the relaxed dining room combines Macassar ebony tables, deep caramel-colored banquettes and walnut floors to create warmth amid modernity.
Il Mulino New York - Savor a taste of Italy in the Caribbean as you dine in the elegant, old-world atmosphere of Il Mulino New York and linger over the vibrant flavors inspired by the cuisine of Italy's Abruzzi region.
Mares - Forged and inspired by the natural abundance of tropical life, Mares is a casual dining destination offering a range of the Atlantic and Caribbean’s finest cuisine. Chef Simon Porter’s cuisine reflects his island experiences and appreciation for purity and simplicity. Mares’ design is warm and bright with subtle allusions to its Caribbean heritage.
The Ocean Bar & Grill - Take in ocean views as you experience the pleasures of the hotel's most casual restaurant. The Ocean Bar & Grill offers al fresco lunch specialties, sandwiches and salads. Exotic drinks are available in the restaurant and beach or poolside.
The Lobby Lounge - The Lobby Lounge immerses the senses in the wonders of Puerto Rico's cuisine and culture. Puerto Rico's diverse cultural influences- Spanish, Taino and African- are reflected in the music, cuisine and rums. The menu is designed to allow the sampling of many flavors through tapas style food portions and beverage flights including martinis, wines and rums.
24-hour room service available
|Resort Rating Key|
|Exceptional (Premier property with finest services,
amenities and exquisite surroundings)
|Deluxe (Prime location with outstanding service, elegant accommodations and a wide array of amenities)|
|Good (Tastefully furnished accommodations with
assortment of amenities and services)
|Moderate (Comfortable accommodations with limited
amenities and services)
|Fair (Clean, basic, budget property)|
|Very limited appeal|